New Year's comment

We would like to express our sincere gratitude for your continued support throughout the past year. We look forward to serving you again in 2025.

Last May, ERISAPO MIRAI surpassed 500 million yen in non-life insurance performance. As a result, we are set to receive top-grade certification within the highest level of Sompo Japan's Professional Agent (PA) recognition program for fiscal year 2024. This milestone would not have been possible without your warm encouragement and support, and we offer our heartfelt thanks.

As we begin 2025, our company is stepping up its guiding principle from the conventional “for the customer” to a renewed focus on “Omotenashi” — a deeper philosophy of hospitality that lies at the heart of Japanese culture.

While “Omotenashi” is often associated with hotels, inns, and restaurants, its true meaning goes far beyond conventional customer service. It signifies wholehearted care, empathy, and thoughtful action from the perspective of the other person — showing sincere gratitude and respect through attentive and detail-oriented interactions.

We strive to understand each customer's individual needs and provide optimal insurance plans with prompt and courteous service. Our goal is to ease your worries and offer peace of mind through transparent and reliable communication. Through regular follow-up and continuous support after each contract, we foster long-term trust and companionship. It is our sincere wish that our spirit of “Omotenashi” will resonate with you and affirm our role as your trusted Life & Finance Partner.

In 2025, all our employees will continue to pursue self-improvement, sharpening their skills each day to better serve you. We deeply appreciate your continued loyalty and look forward to building another year filled with trust and gratitude.

May the year ahead bring you joy, health, and fulfillment.

January 1, 2025                        
ERISAPO MIRAI Co., Ltd.         
Executive Managing Director
Agency Principal                     
Y.N.